Seasonal Customer Support Specialist

rocky mountain ski colorado springs

Website Rocky Mountain Ski

The World's Most Affordable Ski Shop!

Pay: $16-$19/hr

Reports to: Shop Manager

Location: Colorado Springs, CO

About Rocky Mountain Ski & Sport: Our #1 goal is to make skiing and snowboarding more affordable for all. We are a small and humble ski shop located in Colorado Springs that started from a home garage in 2017. Today, we are one of the fastest growing ski and snowboard shops in the US serving thousands of customers each season from coast to coast. As the company has grown, we’ve expanded in many ways: selling both new and used gear, offering in-store and online sales options, providing affordable tuning and repair services, and catering to some niche areas of the sport like backcountry and touring gear. We are a full-service ski shop without the uppity attitude and big prices, and we plan to keep it that way! To learn more about us, click here.

Role Overview: In this role, you will be responsible for assisting customers in the gear selection process and set-up process. You will be the expert that customers look to for the best gear recommendations that match their ability, preferences, and budget. Customer Support Specialists should enjoy working with people, have excellent verbal communication skills, and function well in a sometimes hectic and fast paced retail environment. No prior experience in the ski/snowboard industry is needed.

Role Responsibilities:

  • Greet & engage with every customer that walks in the door
  • Determine customer needs and make gear recommendations
  • Set-up gear and check out customer using point-of-sale system
  • Help maintain appropriate inventory levels on sales floor
  • Maintain cleanliness of store, work stations, and products being sold

When: This full-time position is ready to be filled immediately. It is a seasonal position that will end in March. We are open 7 days per week from 10am to 7pm, so we are flexible with which days you work each week. You must be able to work at least one weekend day per week, and must be available to work through the holiday season.


  • Flexible Work Schedule
  • Health Stipend
  • Free gear testing
  • Discounts on gear
  • Access to industry perks
  • Ski Pass or Gym Reimbursement
  • Bonus/Incentive Pay Eligibility

To apply for this job please visit